Administrator How can I upload QR codes on the App? 1. Open your App. 2. Go into the Device page and click on QR code . 3. Select a maximum of 3 images from your phone’s camera roll by clicking on each available slot. Adjust each image in the frame and... Mobile app Mobile app Q&As Dec 2, 2022
Administrator Where can I visualize my QR code images I uploaded through the App? Once you have uploaded the images in the App’s QR code feature, they will be displayed on the Home Screen of your LifeWatch Generation 2. Just swipe down with your finger on the Home Screen until you ... Mobile app Mobile app Q&As Dec 2, 2022
Administrator Why can’t I upload my images on the App’s QR feature? If you cannot upload your images in The App’s QR feature , it is possible that one of these conditions has occurred: Your LifeWatch has a low battery . The App hasn’t completed the data synchronizatio... Mobile app Mobile app Q&As Dec 2, 2022
Administrator What happens if I click on “Account deletion” on the App? By choosing to go through the “ Account deletion ” process available in the App setting, all the Wallets and App profiles will be deactivated and all the data related to your account, App and device w... Mobile app Mobile app Q&As Dec 2, 2022
Administrator Where can I find the App UID? Open the App. You can find this information by going to the Device page of your Smart App. The UID is located below the MAC address, on the top of the page. You can find this information also in your ... Mobile app Mobile app Q&As Dec 2, 2022
Administrator What is the difference between the Sport mode on the device and the Sport mode on the phone? If you choose to start any sport activity from the phone, it will only track the time, distance and calories thanks to the GPS , but it won’t measure any medical data since it doesn’t have any connect... Mobile app Mobile app Q&As Dec 2, 2022
Administrator Can I connect more than one device? No, you cannot connect more than one wearable device. You can only add and connect the health scale Leggera when a wearable device is already connected.... Mobile app Mobile app Q&As Dec 1, 2022
Administrator How can I change the language on the App? The language on the app is set automatically, based on the language on your phone. To change the language on the App, you need to change the language on your phone settings. You can only change the la... Mobile app Mobile app Q&As Dec 1, 2022
Administrator How can I upload and check my health records in the App? Open the App and make sure your LifeWatch is connected to your phone. If not, please pair your devices . Go to the Data page and slide your finger down the screen to load your Health Data. As you scro... Mobile app Mobile app Q&As Dec 1, 2022
Administrator How can I upgrade the Device Firmware? 1. Log into your app and go to the “ Device ” page Scroll down to Firmware Upgrade and click on it 2. When the Firmware Upgrade pops up click Start . 3. Once you click Start , the upgrade will automat... Mobile app Mobile app Q&As Dec 1, 2022
Administrator Where can I find the App version? Open the app. Go on the Profile page (your screen’s bottom right-hand side) Select Setting Select About . The apps version is visible right underneath the app icon.... Mobile app Mobile app Q&As Dec 1, 2022
Administrator How can I connect my device to the App? Log into the App and go to the “ Device ” page. Select your device from the list. The pairing process will begin. After the pairing, the App may update your device firmware . Once the device and the a... Mobile app Mobile app Q&As Dec 1, 2022