Administrator How can I do a replacement request of my device? If your Helo device is still under the warranty period, Helo will replace it, subject to the conditions below, at no additional charge. To be eligible for the Limited Warranty, you must: Have an activ... Orders Orders and Returns Dec 29, 2022 Orders
Administrator How can I receive a refund for my order? To be eligible for the Limited Warranty: You must have an active Account with no outstanding, unpaid balance and be the original purchaser of the product through your Account. The product must be in a... Orders Orders and Returns Dec 28, 2022 Orders
Administrator What is the Affiliate Code? inPersona offers their customers the opportunity to save on their purchases with an Affiliate Code on the Helo Shop, thanks to their partnership agreement. Affiliate Codes is a virtual, personal and u... Orders Orders and Returns Dec 27, 2022 Orders
Administrator How do I access the Helo Store? In just a few steps you’ll be able to start shopping for your favorite devices. 1. Insert your email in “ Your Email ” field. 2. Click on “ Get OTP ”. First time only: enter your name in “ Your Name ”... Orders Shopping Dec 21, 2022 Orders
Administrator How can I receive Helo Promo Codes? There are several ways to get Helo Promo Codes: By Email: Limited Promo Codes and Device Promo/Redemption Codes can be part of one-time promotion and will be communicated via email. With the first sig... Orders Shopping Dec 21, 2022 Orders
Administrator How do I Redeem a Wellness+ Redemption Code? A Wellness+ Redemption Code consists of letters and numbers (ex. wel-xx00xxx0-0000-0x0x-000) To redeem it, just follow these easy steps: 1. Add only Wellness+ Subscription to your cart. 2. On the Chec... Helo Wellness+ Dec 21, 2022 Helo Wellness+
Administrator Does HeloHealth.com ship internationally? Helo Heath is an Irish company that ships internationally from our logistical sites scattered all over the world. We ship to all countries listed below. No minimum purchase required. Asia, excepted: A... Orders Shopping Dec 14, 2022 Orders
Administrator Mobile App APK download Helo App Click to download the APK file for all Huawei/Android devices . Last update April 8th 24 Heka Pro App Click to download the APK file for all Huawei devices . Last update September 16th 24... Mobile app Mobile app Q&As Dec 13, 2022 Mobile app Q&As
Administrator How can I always be updated with Helo news and announcements? Join our other official channels, to stay connected with our community and to get the latest product announcements, support, and updates from Helo! You can now follow Helo on the main social networks:... Announcements News Dec 13, 2022 Announcements
Administrator How can I track my orders? When your order is ready to be shipped, you will receive a shipment confirmation email, which will include shipment details , your tracking number , and a link to the selected carrier site . To track ... Orders Orders and Returns Dec 12, 2022 Orders
Administrator When will I receive my order? The shipping time depends on the shipping address; it can range between 5 and 15 business days.... Orders Orders and Returns Dec 12, 2022 Orders
Administrator Can you ship a single order to multiple shipping addresses? We are unable to ship to multiple addresses from a single order. To ship to multiple addresses, we recommend placing a separate order for each address.... Orders Shopping Dec 12, 2022 Orders